FAQ

REQUIREMENTS:
Q:  Do you require credit checks?
A:  Yes, we do require credit and criminal background checks for all applicants 18 years of age or older.

Q:  Do you accept pets?
A:  Your dog or declawed cat up to 35 lbs. is welcome here at Highland Springs. Please contact the office for more information.  

Q:  What will I need to apply?
A:  We require a completed application, application fee, a copy of your driver's license or state ID, and verification of income in the form of 2 recent paycheck stubs.

Q:  How long does it take for my application to be processed?
A:  All applicants are required to go through our screening process. This process can take 24-48 hours.

Q:  Do you have income requirements?
A:  Yes, our income requirements state that your total monthly gross income must equal three times the monthly rent.

Q:  Do I need an appointment to view an apartment?
A:  Although you are welcome to stop in, appointments are preferred to ensure we are in the office and available to answer your questions.
Q:  Can I get on a waiting list?
A:  Absolutely! Due to sometimes having limited availability at Highland Springs, you can be added to our waiting list at no charge at your request.  We will notify you immediately when we have a vacancy.
Q:  Do you offer any specials?
A:  Our specials and promotions change frequently. Please call for current specials.

 
515 Redtail Ridge Elgin, IL 60123